Friday, May 27, 2011

How Service Providers create value for business customers

Problems of competition and technology changes touch all operators, necessitating serious consideration of business dell inspiron 14 battery, dell inspiron 17 battery strategy. With intense, price-driven competition in consumer markets, typified by the increase of specialist Mobile Virtual Network Operators (MVNOs), another option for increase and profitability can be found in the enterprise market.

This has traditionally been served by Centrex solutions, hosted by operators. The advent of IP technology has contributed to the evolution of Centrex to IP architectures and delivery models. Analysts point to a developing opportunity for Centrex services in the enterprise market, motivated by technology enhancements and growing acceptance of the “Software as a Service” business model.

However, the increased mobility of enterprise employees has not been addressed by either classical or IP Centrex. A new generation of Mobile PBX solutions enables operators to meet this challenge, enabling service delivery across a greater cross-section of enterprises. There is a clear business case for the use of Mobile PBX services, established on significant incremental revenue opportunities.

When coupled with dell precision m2400 battery, dell precision m4400 battery the capability to support customization of services, service providers can deliver hosted Mobile PBX solutions that meet the current and changing needs of their customers, helping to secure new and valuable revenue streams. Gintel AS from Norway, offers a powerful Mobile PBX solution that is able to support full PBX functionality as well as connectivity to any available handset. With a comprehensive service composition toolkit, service providers can tailor-make solutions to accomplish differentiation, reducing churn and boosting customer recruitment.

Numerous operators around the globe are grappling with a number of challenges, such as declining ARPU, customer churn and continuing profitability. Some of these problems come from increased competition and an influx of new market entrants, while others are a result of challenging conditions within the market itself.

In the mobile domain, established players – notoriously those that enjoyed rapid growth as markets developed – are now being pressed to look for new opportunities as a consequence of market saturation and pricing pressures in their home territories. In response, some are looking to invest in emerging regions, but for others it means a continuing struggle against declining user prices.

Ofcom, the communications regulator in the UK, stated that the use of telecoms devices such as mobile phones has increased gateway m-6848 keyboard, gateway m-6750 keyboard over a sustained period, but that pricing has dropped over the same timeframe. This is something of a mixed bag for operators: on the one hand, increased consumption of services increases revenue; on the other, declining prices limit the amount that individuals pay for such services. This is clearly a challenge for service providers everywhere.

Meanwhile, there are major technology shifts ongoing; specifically, movement towards a next generation architecture with SIP at its core. This presents its own set of challenges, with doubt around business cases clouding investment decisions, in light of relatively unproven technology.

The market is also receiving new entrants; some basing their business model on a lowest-price strategy, with others pursuing differentiation. Whatever the approach, the challenge is the same – to build a business for growth and profitability.

Tore Saeter is VP Marketing and Sales at Gintel AS. Gintel is a leading developer of IP Centrex software for telecoms operators sony vgp-bps13/q battery, sony vgp-bps13/s battery and service providers, enabling them to offer innovative and highly competitive mobile hosted services to the highly profitable business subscriber segment.

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